Program Evaluation & Research

We assess whether programs achieve intended results by linking outcomes directly to goals. Findings support accountability, learning, and program improvement.
Outcome studies
We develop evaluation designs that are rigorous, feasible, and stakeholder-driven. Designs ensure data are meaningful, timely, and usable.
Evaluation Design
We design and analyze valid, reliable surveys tailored to evaluation and planning needs. Surveys support needs assessments, outcome measurement, and feedback studies.
Survey research
We examine how programs are delivered in practice and how implementation quality affects outcomes. Results identify strengths, gaps, and opportunities for improvement.
Implementation studies
Evidence that supports accountability, learning, and improvement.
Organizations are often asked to prove impact while also improving programs in real time. That requires evaluation that is credible enough for funders and practical enough for staff, leaders, and partners to use.
LMA helps clients design evaluation approaches that fit the program, the context, the data, and the decisions ahead. We evaluate implementation, outcomes, service quality, participant experience, systems change, collaboration, and long-term impact.
Rigorous methods.
Practical insight.
LMA uses a wide range of research methods to build a complete picture of program performance, participant experience, and system impact. We select methods based on the evaluation questions, data quality, population served, timeline, and intended use of findings.
Methods may include:
Surveys
Interviews
Focus groups
Listening sessions
Administrative data analysis
Program data review
Document review
Observation
Case file review
Participant journey mapping
Comparison group analysis
Pre/post analysis
Benchmarking
Secondary data analysis
Community and stakeholder engagement
Data visualization
Dashboard and reporting frameworks

"We had a great experience working with LeCroy & Milligan for our program evaluation. The team of evaluators were prepared, highly experienced, and worked well with our staff and other stakeholders to receive quality data. They took the time to understand our organization and its methods. We received a high quality report that supported us in making data-driven and evidence based decisions. We are thankful for having a partner in thoughtful program evaluation."
Daniela Figueroa, Program Manager, Youth on Their Own

Human Intelligence, AI-Supported Insight
We bring context, listening, judgment, lived understanding, and evaluation expertise to interpret findings responsibly and turn evidence into action.
We use emerging tools carefully to support organization, synthesis, and efficiency — while keeping human expertise, ethics, and context at the center.

Data for Good
We use data to clarify needs, measure outcomes, reveal patterns, identify gaps, and support decisions that strengthen programs and communities.

A Legacy Firm
For more than three decades, LMA has helped organizations evaluate programs, understand outcomes, and use evidence to improve services and systems. Our longevity gives clients more than technical expertise — it brings institutional knowledge, field-tested judgment, and a deep understanding of how human service work actually moves from strategy to implementation.
Experience in Action
Parents as Teachers RCT / Extended Study
Longitudinal randomized controlled trial research designed to assess the impact of Parents as Teachers on families, parenting, child development, and school readiness outcomes.
Healthy Families Arizona
Long-running statewide evaluation of a home visitation program, including process and outcome reporting, demographic and service data analysis, and findings used for program improvement and accountability.
Pima INVEST Reentry Evaluation
RCT-based evaluation of a reentry program designed to examine participant outcomes, service engagement, recidivism, and the impact of enhanced navigation and support services.
ASU / Helios Decision Center
Mixed-methods process and outcome evaluation of an education data initiative focused on stakeholder learning, data-informed decision-making, and solutions to improve education outcomes.
Project AWARE School Mental Health
Evaluation and technical assistance for school mental health initiatives, including data collection support, quarterly reporting, needs and resource assessment, gap identification, and continuous improvement.
Use evidence to understand impact and improve what comes next.
Whether you need an evaluation plan, outcome study, implementation evaluation, research project, performance measurement system, or funder-ready report, LMA can help you design a process that is rigorous, practical, and useful.
We help organizations move from data collection to evidence, and from evidence to action.
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